Returns & Exchanges
At Keeta Luxury, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your shopping experience remains as sophisticated and effortless as our collections.
Initiate Your Request
Log into your Keeta Luxury account and navigate to your order history to select the items you wish to return and receive a digital authorization.
Prepare the Package
Place the items in their original designer packaging, ensuring all security tags, dust bags, and authenticity cards are included and intact.
Complimentary Shipping
Affix the pre-paid luxury courier label provided in your original shipment to the outside of the box and schedule a convenient doorstep pickup.
Quality Inspection & Refund
Once our atelier verifies the condition of your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing